Privacy notice

This notice explains how Nagrom Consulting ("Nagrom", "we", "us" or "our") handles personal data collected through this website and our enquiry services. Nagrom Consulting is a trading name of Nagrom Ltd, a company registered in England and Wales (company number 10593494), with its registered office in Woking, Surrey, England. Nagrom Ltd is the controller of the personal data described here.

For privacy questions or rights requests, please use our contact page and explain that your message is a privacy request.

Depending on how you use the site, we may collect:

• your name, email address, organisation and role;
• information about your delivery, transformation or AI situation;
• messages, meeting preferences and other information you choose to provide;
• responses submitted through the Delivery & AI Check;
• technical and usage information needed to operate and protect the website.

Please do not submit special category data or confidential client information through a public form.

• Responding to an enquiry: to take steps at your request before entering into a contract, or for our legitimate interests in responding to business enquiries.
• Providing a check or report: to deliver the service you request and review the information you submit.
• Business records and security: to maintain accurate records, prevent abuse and protect the website and our services.
• Offers and updates: only where you have given a separate, clear marketing consent. You can withdraw it at any time.
• Analytics: to understand use of the website and improve it, subject to any consent required by applicable law.

We keep personal data only for as long as it is needed for the purpose collected, a legal obligation or a legitimate business need.

• Contact details may be retained for up to 12 months to send agreed offers or updates, where the relevant marketing permission exists.
• Enquiry and discussion information is deleted when the discussion does not proceed further, subject to legal or contractual needs.
• Delivery & AI Check raw answers are retained for review and calibration for up to 90 days, then deleted. A limited summary may remain where needed for an active business relationship.

We may use carefully selected service providers for hosting, database operation, analytics, email or CRM services. They may process data only on our instructions and under appropriate confidentiality and security obligations. If personal data is transferred outside the UK or European Economic Area, we will use a lawful transfer mechanism and appropriate safeguards.

When you send an enquiry or ask for your Delivery & AI Check report, we record your contact details and a short summary of your request in our customer relationship management (CRM) system so we can follow up. Your full Check answers stay in the website system and are deleted on the schedule above. Our CRM does not send you automated messages.

The website uses essential technologies required for operation. We do not currently load non-essential analytics before consent. If we introduce analytics or other non-essential cookies, we will ask for consent where required and explain how to change your choice. You can also control cookies through your browser settings.

Subject to legal exceptions, you may ask us to access, correct, erase or restrict use of your personal data. You may also object to certain processing, request data portability, and withdraw consent where our processing relies on consent. Marketing objections will be honoured promptly.

Use the contact page to make a request. We will normally respond without undue delay and within one month.

You may also complain to the data protection authority in the country where you live, work or believe an infringement occurred. In the UK, this is the Information Commissioner's Office.

We may update this notice when our services, suppliers or legal obligations change. The current version will be published on this page. Last updated: 29 October 2026.